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SNOW Tips and Tricks Session 3 - Knowledge Article Creation
From
David Thompson
March 5th, 2020
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20 minute video on
How to create, submit and publish Knowledge Articles
in Servicenow for those with the ISTM role.
Tags
knowledge articles
servicenow
article
knowledge
point
submission
resolution
thing
approval
description
issue
base
articles
things
button
team
guys
kind
step
person
submissions
approvals
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