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This session covers the process of creating, managing and resolving a SNOW problem ticket. NOTE: At 45 min 45 sec, our instructor mistakenly clicks the 'Communicate Fix' button, instead of…
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Nitasha Jain Brainstorming process for selection of final presentation topic.
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This recording covers an overview of recent changes to the ServiceNow Problem Ticket workflow.
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Zoom Recording ID: 91700466145
UUID: iYAefhNlTPGENWtGMN2gLQ==
Meeting Time: 2021-01-20T20:56:22Z
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This 26 minute video provides an overview of Problem Management in ServiceNow.
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Zoom Recording ID: 947583867
UUID: vl2UGUHWT4eE9MvFXovdfw==
Meeting Time: 2020-04-13T19:50:54Z
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