24:21 duration 24 minutes 21 seconds
ServiceNow Tips and Tricks: Approvals
This recording covers why and how approvals are used within ServiceNow.
46:11 duration 46 minutes 11 seconds
SNOW Approval Tips & Tricks/Process…
SNOW Approval Tips & Tricks/Process Improvement
This recording covers the use of Approvals within ServiceNow, as well as a discussion on Process Improvement (beginning at 21 minutes 15 seconds).
23:10 duration 23 minutes 10 seconds
SNOW Tips and Tricks Session 3 - Knowledge…
SNOW Tips and Tricks Session 3 - Knowledge Article Creation
20 minute video on How to create, submit and publish Knowledge Articles in Servicenow for those with the ISTM role.
