18:30 duration 18 minutes 30 seconds
SNOW Tips and Tricks, 08/25/21: Reporting by…
SNOW Tips and Tricks, 08/25/21: Reporting by Location and Group
This recording covers reports built around location or assignment group.
10:22 duration 10 minutes 22 seconds
Duo LMS Walkthrough
This recording offers a walkthrough on setting up and using Duo multi-factor authentication with the WorldClass system.
38:50 duration 38 minutes 50 seconds
Tips and Tricks: Problem Tickets, 07/14/21
This recording covers an overview of recent changes to the ServiceNow Problem Ticket workflow.
01:47 duration 1 minute 47 seconds
Register for Sessions & Assignments on…
Register for Sessions & Assignments on GivePulse
This video shows students how to register for their Service Learning sessions and assignments on GivePulse.
23:10 duration 23 minutes 10 seconds
SNOW Tips and Tricks Session 3 - Knowledge…
SNOW Tips and Tricks Session 3 - Knowledge Article Creation
20 minute video on How to create, submit and publish Knowledge Articles in Servicenow for those with the ISTM role.