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Week Four Grad Transformation duration 2 minutes 41 seconds Week Four Grad Transformation Week Four Grad Transformation	Week Four Grad Transformation Week Four Overview graduate transformation week paper analysis exercises instructions reference text statement thesis future tool questions bit matter sources citations tools resource template overview From J'lyn Chapman 3 plays 0
Tips and Tricks: KB Categories, 04/14/21 duration 1 hour 1 minute Tips and Tricks: KB Categories, 04/14/21 Tips and Tricks: KB Categories, 04/14/21	Tips and Tricks: KB Categories, 04/14/21 This recording covers the upcoming improvements in the knowledge category system within ServiceNow. article knowledge templates guys template categories category things test articles point stuff thing lot standard advancement base level alumni description From Oliver Meade 41 plays 0
Tips & Tricks Drop in Session, 02/17/21:… duration 20 minutes 6 seconds Tips & Tricks Drop in Session, 02/17/21:… Tips & Tricks Drop in Session, 02/17/21: Knowledge Article Templates	Tips & Tricks Drop in Session, 02/17/21: Knowledge Article Templates This recording contains a preview of the updated Knowledge Templates function within ServiceNow. article knowledge template templates articles submissions thing creation process kind questions fields question submission workflow things text standard lot stuff From Oliver Meade 99 plays 0
SNOW Tips and Tricks Session 2 - Request… duration 19 minutes 13 seconds SNOW Tips and Tricks Session 2 - Request… SNOW Tips and Tricks Session 2 - Request Processing	SNOW Tips and Tricks Session 2 - Request Processing Objective: To reduce the reports of "tickets" being closed without explanation. Context: In the longer-term, potential improvements to ServiceNow are needed. In the near term,… servicenow request task level things approval tasks thing catalog template fields notes requests status response lot process record bottom ticket note From David Thompson 66 plays 0