Search for tag: "categories"

Tips and Tricks: KB Categories, 04/14/21

This recording covers the upcoming improvements in the knowledge category system within ServiceNow.

From  Oliver Meade 41 plays 0  

ServiceNow Tips and Tricks, 02/03/21: Knowledge Feedback

This recording covers an overview of how feedback works within ServiceNow, plus a Process Improvement section, which begins at 16 minutes 15 seconds.

From  Oliver Meade 582 plays 0