01:01:43 duration 1 hour 1 minute
Tips and Tricks: KB Categories, 04/14/21
This recording covers the upcoming improvements in the knowledge category system within ServiceNow.
36:39 duration 36 minutes 39 seconds
ServiceNow Tips and Tricks, 02/03/21: Knowledge…
ServiceNow Tips and Tricks, 02/03/21: Knowledge Feedback
This recording covers an overview of how feedback works within ServiceNow, plus a Process Improvement section, which begins at 16 minutes 15 seconds.