01:01:43 duration 1 hour 1 minute
Tips and Tricks: KB Categories, 04/14/21
This recording covers the upcoming improvements in the knowledge category system within ServiceNow.
20:06 duration 20 minutes 6 seconds
Tips & Tricks Drop in Session, 02/17/21:…
Tips & Tricks Drop in Session, 02/17/21: Knowledge Article Templates
This recording contains a preview of the updated Knowledge Templates function within ServiceNow.