Search for tag: "closure"

ServiceNow Tips and Tricks: SLAs, 10/06/21 duration 25 minutes 53 seconds ServiceNow Tips and Tricks: SLAs, 10/06/21 ServiceNow Tips and Tricks: SLAs, 10/06/21	ServiceNow Tips and Tricks: SLAs, 10/06/21 This session covers an overview of Service Level Agreements as they're currently used within Regis IT Services. sla response point resolution request slas ticket process percent bit things questions kind priority tickets incident question closure improvement guys From Oliver Meade 627 plays 0