10:22 duration 10 minutes 22 seconds
Duo LMS Walkthrough
This recording offers a walkthrough on setting up and using Duo multi-factor authentication with the WorldClass system.
27:58 duration 27 minutes 58 seconds
ServiceNow Tips and Tricks, 10/07/20: Problem…
ServiceNow Tips and Tricks, 10/07/20: Problem Management Review and Update
This 28 minute recording covers a review of a real-world Problem record and how ITS can best use this feature.