27:58 duration 27 minutes 58 seconds
ServiceNow Tips and Tricks, 10/07/20: Problem…
ServiceNow Tips and Tricks, 10/07/20: Problem Management Review and Update
This 28 minute recording covers a review of a real-world Problem record and how ITS can best use this feature.
21:22 duration 21 minutes 22 seconds
ServiceNow Tips & Tricks: Connect Chat
This 21 minute recording gives an overview of the Connect Chat function within ServiceNow.