01:23 duration 1 minute 23 seconds
How to Delete an Impact
This video will show you how to delete an impact on GivePulse.
19:13 duration 19 minutes 13 seconds
SNOW Tips and Tricks Session 2 - Request…
SNOW Tips and Tricks Session 2 - Request Processing
Objective: To reduce the reports of "tickets" being closed without explanation. Context: In the longer-term, potential improvements to ServiceNow are needed. In the near term,…