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* See Step 5 for more format tips I forgot to mention. THEN Sort by school or div then advisor grade. SAVE AS one copy for each school /Div and then open each and scrub everyone else's rows…
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One report pulls for all RHCHP courses "XREG RHCHP...low grades, drops withdrawals" How to launch report, enter filters, run report and Export data file.
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This recording covers the training and support options available directly from ServiceNow. The relevant web addresses for each featured section…
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This recording covers the use of Problem Records as tracking tools, without the need to update users or resolve associated incidents when the problem is closed.
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Instructional video to show how to schedule Zoom meetings in WorldClass, but start and control Zoom meeting from the Zoom App for access to the pro features.
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Objective:
To reduce the reports of "tickets" being closed without
explanation.
Context:
In the longer-term, potential improvements to ServiceNow are
needed. In the near term,…
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